About Us
Here at Dandelion Designs we want you to enjoy the site and what it has to offer, if you experience any problems or have any suggestions then please do not hesitate to contact us using the link on the store page.
Our Contact details:
Dandelion Designs
37 Summerheath Road Hailsham East Sussex BN27 3DS United Kingdom
Phone: 01323845297
Email: mandy@dandeliondesigns.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept payment via Paypal or by cheque (sterling cheques only).
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
A nominal fee of 50p per order. Please contact us for postage costs for other destinations.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 5 business days .
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01323845297 (International +44 01323845297) or write to us at 37 Summerheath Road Hailsham East Sussex BN27 3DS United Kingdom
Privacy Policy
Dandelion Designs do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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